About: Basildon University Hospital

Re November 2015. I spent 10 days in hospital I am very greatful I had 2 teams of doctors I was very well looked after the nurses and care assistance were all very good. All but 1 abrupt and stressed nurse! But my overal experience in the wards was pleasant. I do think as always if staff communicated more between collegees and patients it would save a lot of frustration! I do think the catering staff could take that little extra time to make toast in the morning rather than bread and jam. Not wanting much to eat when being ill a little toast is all you can eat or manage. One member of staff did do every one toast at the weekend and they were like a angel. So from a little more time and effort means so much! I would like to thank all the staff and all their hard work thank you!

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Response from Basildon University Hospital

Thank you for your recent comments regarding your stay on Elsdon Ward in November 2015.

We appreciate that you have taken the time to share your experience with us.

Your comments have been forwarded to the senior team who will ensure the ward staff are made aware of your comments.

We have also shared your comments regarding catering with the facilities department.

May we take this opportunity to thank you once again and to wish you all the very best.

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