"Only one nurse told me her name"
About: Perth Royal Infirmary / Trauma & orthopaedics Perth Royal Infirmary Trauma & orthopaedics PH1 1NX
Posted by Serenity244 (as ),
I was brought into A&E following a rafting incident where I received a back injury resulting in initial immobilisation and severe pain.
Following X-Rays and tests I was admitted to the Orthopaedic Ward to better understand my injury and identify pain control. The night shift were on duty by the time I was admitted. I was in obvious pain having suffered significant trauma.
The first nurse I saw told me her name and that she was going to be looking after me. She was extremely caring and helpful, making me as comfortable as possible.
During my 48 hours in the Ward I saw many nursing and auxiliary staff. She was the only one who told me her name and made me feel that her job was to care for me. I'm not suggesting that other nursing staff did not do their jobs however I personally very much appreciated the fact that she told me her name, what her role was in my care and actually delivered what she said.