"9hr wait for surgery ??"
About: East Sussex Healthcare NHS Trust East Sussex Healthcare NHS Trust St. Leonards-on-Sea TN37 7PT
Posted by Anonymous
Informed to attend litlington ward at 07.30 am. Met surgeon and anathetist specialist . Very professional and friendly. However , informed I was 2nd in the queue for surgery, this was at 9am. Unfortunately my procedure didn't take place till 4pm. No explanation from ward staff, accept that " the list keeps changing " . As I was admitted to morning session I did not drink water from 10pm previous night. No water offered all day, by 3 o'clock I had a pounding headache, extremely dehydrated. Upon waking from surgery treated good, then taken to Litlington recovery ward. Found staff to have terrible bedside manners, informed ward would be shutting by 7.30 pm. Had no option given to go to other ward to recover as I felt really ill. Was told this ward " isn't 24hr" . I immediately felt rushed , went to the toilet where I nearly passed out. Couldn't wait to leave to be honest . The whole experience was a nightmare. Don't expect 5* treatment , but communication and a good bedside manner I feel are essential when having surgery. Looks like the NHS feel if patients are treated like this they'll go " Private". I know I certainly will, as will my children as I don't want them to go through this ordeal.