"staff were polite, friendly and professional"

About: Queen Margaret Hospital / Endoscopy

(as the patient),

I went for my second colonoscopy today and was very impressed by every one of the staff I encountered - very polite and friendly whilst being professional and making sure I was made aware of the pros and cons of the forthcoming procedure.

My Thanks to the staff involved

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Response from Gillian Ogden, Clinical Nurse Manager, Planned Care, NHS Fife

picture of Gillian Ogden

Dear gst1

Thank you for taking the time to post your comments. Coming for a colonoscopy is not a pleasant experience and it was good to read that our staff kept you well informed and made your experience better.

I will gladly pass your feedback on to all our staff who will be very grateful to receive your lovely comments.

I hope that you have recovered well

Kind regards


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