Admitted with long standing back pain after having a sudden acute onset of back pain enabling me to walk/sit/stand. Observations were taken with no introduction by nursing staff or asking if they could carry out procedures. Left without pain relief for a substantial time. They were going to put a catheter in but I wasn't 100% sure on this so doc said they would check hourly - no checks were made at all & I was next spoken to early morning after last seeing the doc at midnight. Was told I needed a cannula in for going for a MRI on docs round, no one came. When porter came to collect me to go for the MRI the doc rushed around putting a cannula in, eventually getting it in on the 2nd try. Went for MRI which I nearly missed due to cannula being put in. When in MRI suite they told me a cannula was not needed. Doc informed me MRI was fine, told to go home & live with the back pain, because if everybody came in with back pain, the hospital would be full. At this point I was still in agony, unable to walk properly & still having issues with going to the toilet. Cannula was removed - unused. Discharged home & still in agony & experiencing difficulties with toileting today. I felt that I received unacceptable care.
On a positive note, the nursing staff that were on during the day were fantastic to myself & to other ladies receiving more intense care than myself - caring, considerate & hard working.
"Care received"
About: Aberdeen Royal Infirmary Aberdeen Royal Infirmary Aberdeen AB25 2ZN
Posted by argh (as ),
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