"Credit to the NHS"

About: Pinderfields General Hospital

I came into the Triage Unit at Pinderfields Hospital yesterday, i originally called Dewsbury as i was concerned about symptoms i was having and reduced movements of baby at 30+3 and was told a midwife on duty would call me back, after worrying and waiting for Dewsbury to contact me i called Pinderfields as i am classed as High Risk so will be having my baby there. The Midwife i spoke to on the phone reassured me that my symptoms could purely be down to a new medication i had started but asked me to go to Pinderfields to be monitored for reduced movements. I was assessed by a student midwife who i can not fault one bit, they explained everything to me and my partner before they did it, when i was left on the monitor it started beeping and the midwife came straight back and explained why it was doing that to put my mind at rest. I was told i needed to be seen by a doctor after and could be waiting an hour.. within 15 minutes i was being spoken to by lovely doctor. Couldn't fault anyone on that ward and feeling positive about the care i will receive when i go into Labor.

Thank you so much :) (Still waiting for my call back from Dewsbury hospital 26 hours later)

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Response from Pinderfields General Hospital

Thank you for this feedback. We are sorry that the team at Dewsbury did not return your call, but are pleased that the care you received at Pinderfields helped to redress the balance and restore your confidence in our service.

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