"All the staff were helpful and ..."
About: The James Cook University Hospital The James Cook University Hospital Middlesbrough TS4 3BW
Posted by Elizabeth Tobbell (as ),
What I liked All the staff were helpful and efficient but more than this they engaged in easy conversation with patients which promoted a friendly and caring atmosphere. More importantly, the clinical competence of the staff was impressive. Having spent time in other hospitals I was particularly grateful for the professionalism of the nursing staff. Their approach combined clinical ability with human warmth which provides an excellent context for recovery. What could be improved? Well to be petty, leaving the south car park after 4.00 p.m. takes about 45 minutes.