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"Friend who was in lake side leigh"

About: North West Boroughs Healthcare NHS Foundation Trust

(as a friend),

The staff in the Lakeside unit, well some were great. It seemed like one of the female staff had favourites and paid much attention to certain male flirting with the men.

The staff are really good but there is not enough staff and I don't think it's safe in that place, the patients can't escape that is a good thing but bullying goes on and the staff are unaware how much of it goes on.

One person stole someone's teeth and clothes go missing. On days out some people are going out and bringing drugs.

People are poorly and I don't think it's safe to be sharing rooms, I was scared when sharing a dorm . I felt I had to go to sleep with one eye open watching for male waking at night. 

I got the medication I needed.

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 7 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 06/09/2016 at 12:37
Published on Care Opinion at 15:56


Hello

Thank you for taking the time to post your comments.

If you would like to discuss any of the issue's further please contact either the matron or PALS on the numbers below:-

Katheine Earlam - PALS officer - 01925 664450

Karen Daniels - Matron - 01942 264622

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