"Hospitable but sometimes hard to get appointment"

About: General Practices in Liverpool

(as a staff member posting for a patient/service user),

The staff are hospitable and they're very friendly at this practice. However, sometimes it's difficult to get an appointment. I call at 8am and it can be engaged and can't getthrough on the phone, they at 8. 30am or 8. 40am reception says appointments are fully booked.

Posted by Healthwatch Liverpool on behalf of service user.

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