"Still waiting for help after two months"

About: Queen's Hospital (Romford)

i was admitted in the hospital on the 14 of may in middle of the night i had chest pain and had two seizures at home. After reaching the hospital i had one more seizure and the very nice doctor took me to scan personally as they were worried i might have another seizure. After i was in the respiratory unit and then i was sent in blue ward. after being there for two days i had this Neurologist who came to see me. They were very rude to start with as if i was doing it purposely to get unwell and being weak. first the doctor denied that i was having any kind of seizure and wanted a video proof. i told them over and over that the doctor in the emergency saw it and they should contact them but they refused and after talking to the doctor i asked them whether the severe headache i was having was normal they just shouted at me and said why i didn't tel them in the beginning my head is paining.. And they knew for a fact that i was very confused at the time.

After that my husband did had a heated conversation with this doctor because of their behavior and told them we will complain then they changed their tone and said that they will send me for more test.

Now two month or after doing the test and having more seizures i still don't have a report and when i called the neurologist secretary they said that they don't have my neurology result and that there is no appointment for me lined up.

So i was just given the test and i was forgotten, as if my life has no value. we live in this country and pay a big tax and just to get a diagnosis we have to beg. I have to babies and my health is getting worse but that doesn't matter to anyone i guess.

But just want to know if there is really something very dangerous going on with me will you guys be responsible.

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Responses

Response from Queen's Hospital

Thank you for taking the time to make us aware of your experience and I apologise that you have had to raise these concerns.

If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service who will be happy to assist you anyway they can. You can contact them directly on 01708 435 454, or by email PALS@bhrhospitals.nhs.uk.

Yours Sincerely

Nadeem Moghal

Medical Director

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