"Fracture Clinic Visit"

About: Hereford County Hospital

Our daughter recently had an appointment at the fracture clinic at County Hospital for treatment on a fractured elbow. She needed to see a Doctor, have x-rays and a replacement cast. The treatment we received at the hospital was first rate. The clinic was clearly very busy, but we were seen promptly. The staff we dealt with were a credit to the NHS. The Radiographer we saw was especially kind and courteous, but special mention has to go to the person in the Plaster room who fitted a new cast for our daughter.They did everything possible to make her feel at ease. She is only three and was therefore a little nervous and scared about what was going on. Their manner and general demeanor certainly helped to calm her down. Thank you for being so kind and understanding.

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Responses

Response from Hereford County Hospital

On behalf of Wye Valley NHS Trust I would like to thank you for taking the time to provide us with your patient feedback.

Thank you for your compliments which I shall be passing on for you.

Many thanks.

Patient Experience Team.

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