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Excellent care

Story from nhs.uk

"Excellent care"

About: Conquest Hospital

My mother recently had a knee replacement operation.

The staff were brilliant, both before and after the operation. Everyone she came into contact with treated her with respect, kindness, efficiency and were cheerful and friendly. She could not praise them highly enough. Many thanks to all.

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Responses

Response from Conquest Hospital 7 years ago
Conquest Hospital

Submitted on 14/09/2016 at 18:45
Published on nhs.uk on 16/09/2016 at 02:31

Dear Debbie

Thank you for your positive posting about the 'excellent care' your mother received from the Orthopaedics staff at the Conquest Hospital.

As a Trust, we value all feedback from patients and their families, as this helps us to monitor the quality of care and service we provide.

Please be assured that your posting will be shared with the staff concerned who will be happy to read your feedback and receive your expression of gratitude.

We send our warmest wishes to both you and your mother.

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