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Awful quality of care and appalling attitudes

Story from nhs.uk

"Awful quality of care and appalling attitudes"

About: Nottingham University Hospitals NHS Trust - City Campus

Awful nurses, grumpy, rude and uncaring. Consultant uninterested in me as a patient, asking me the same script of questions three times and never writing down my answers. Food was inedible, lost 3kgs each day I remained a patient (nurses didn't notice or care) the fact I had suffered two heart attacks within 7 days before being admitted didn't seem to register and the stress of the poor quality care nearly brought on a third. Go private if you ever get admitted to this hospital

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Responses

Response from Nottingham University Hospitals NHS Trust 7 years ago
Nottingham University Hospitals NHS Trust

Submitted on 18/08/2016 at 10:51
Published on Care Opinion at 15:36

I’m concerned to read your comments. I think it would be a good idea for us to discuss this in more detail so I can learn more about your experience and investigate further. If you’d like to do so you can contact me directly on 0115 9691169 ext. 58309 or email me on caroline.sheppard@nuh.nhs.uk.

Kind regards,

Caroline Sheppard.

Matron, Cardiology.

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