"First appointment with Gynae Consultant"

About: Lincoln County Hospital

I met with the Dr and the Senior House Officer today on Hemswell Ward. To be honest I did not feel confident in this meeting due to my previous experiences at Lincoln County Hospital. However I should know by now to never make assumptions. The Drs clinical experience, assured manner and respectful approach immediately filled me with confidence. I arrived at the ward following a two week uncertain wait, expecting to hear the worst news. The Dr and the very empathetic and understanding House Officer not only listened but unpicked my symptoms and experience skilfully; allowed me to tell my story and treated both my husbands and my concerns with positive regard. The relief of discovering that my fears were unfounded will mean that I will now get I feel the first good night's sleep in three weeks. I cannot thank them enough and know that I can trust that I am now in the safest pair of hands( team of hands!) Please employ more doctors of this calibre who will pass on their crucial skills to teams of younger doctors being trained.

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Responses

Response from Chris Sharman, Patient Experience Support Officer, Patient Experience, United Lincolnshire Hospitals NHS Trust

picture of Chris Sharman

Dear Nuala,

Thank you for this lovely feedback.

From the details you have given I have been able to identify the doctor to whom you have referred, and shared your comments with him.

He was pleased that you had taken the time to acknowledge the good job the team were doing; positive feedback goes a long way in maintaining staff morale.

Thank you once again,

Regards,

Chris Sharman,

Patient Experience Support Officer

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