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Wonderful caring staff

Story from nhs.uk

"Wonderful caring staff"

About: Royal Blackburn Hospital

My brother phil had been on and off this ward for a couple of years. The staff as always been kind and caring. But this time phil was dying the staff from cleaners to sisters was fantastic, they went above and behound. To make phils last days as comfy as they possibly could. They treated her with top level care and dignaty. They was also there for me and my family doing everything possible to make us feel at home. Thank you to all the staff on C6

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Responses

Response from Royal Blackburn Hospital 7 years ago
Royal Blackburn Hospital

Submitted on 23/08/2016 at 09:54
Published on nhs.uk on 24/08/2016 at 02:32

Dear Janet

Thank you so much for your comments regarding your experience of Ward C6 at Royal Blackburn Hospital and thank you for taking the time to do so.

May I offer my sincere condolences on the loss of your brother Phil.

I am glad to hear that you found all the staff from cleaners to sisters fantastic and that they cared for Phil and your family so well at must have been a very difficult time for you.

I will certainly pass on your thanks to all the staff who I am sure will be pleased to know the care they provided was so appreciated.

Thank you again for commenting and best wishes

Helen Ritchie

Senior Patient Experience Facilitator

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