"No continuity and lack of direction"

About: The Tunbridge Wells Hospital

Presented with a complex illness which continues to be undiagnosed. We have resorted to the private system such as our anxiety as to my wife's condition. Not everyone has that luxury.

Story from NHS Choices

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Response from The Tunbridge Wells Hospital

Thank you for providing us with your feedback following your wife's recent A&E attendance.

We are very sorry to hear of the difficulties you are encountering whilst trying to obtain help in obtaining a diagnosis.

We invite you to contact the Patient Advice and Liaison Service (PALS) to discuss these concerns further and look forward to hearing from you at mtw-tr.palsoffice@nhs.net or by telephoning 01892 632953.

With kind regards.

The PALS Team.

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