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Dermatology Minor Ops

Story from nhs.uk

"Dermatology Minor Ops"

About: Stoke Mandeville Hospital

Today at 10.30 I attended the Dermatology department at SMH for a minor operation. This was following two previous appointments in this department and a further one at Amersham hospital Dermatology for an initial operation.

My appointment today was on time, all staff were very kind and efficient and the procedure was explained very clearly to me prior to asking me to sign my consent. Everything continued to be explained as the procedure was carried out and it was maybe in a perverse way an enjoyable experience. Many thanks to all staff concerned.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 7 years ago
Buckinghamshire Healthcare NHS Trust

Submitted on 28/09/2016 at 15:01
Published on Care Opinion at 15:19

Dear Barry

Thank you for taking the time to post your positive comments on this site, regarding your recent 'enjoyable' experience in the Dermatology Department at Stoke Mandeville Hospital.

It is pleasing to hear that you were seen on time for your appointment and that you found all the staff to be kind and efficient. It is further encouraging to hear that the communication prior to, and throughout, your procedure was very clear. I will make sure your kind words of thanks are passed on to all the areas involved in your care.

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