"The Children's Outpatients ..."

About: Leeds General Infirmary

(as the patient),

What I liked

The Children's Outpatients area.

The staff were all very good from the health care assistants to the consultants, they all provided true child centred care (something that other hospitals in the area should look at)

What could be improved

The lifts are small and slow, so impractical now that children's outpatients is up stairs. I ended up having to carry pram and child down the stairs.

Anything else?

Car parking is not great, but always difficult in a city centre.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Involvement Facilitator, NHS Leeds

Thank you for taking the time to share your recent positive experience at the Children's Outpatients on the NHS Choices website.

I was pleased to learn you received child centred care but sorry to hear you found the lifts small and slow and you had to carry the pram down the stairs.

We shall pass your comments on to the Patient Relations Manager at Leeds Teaching Hospitals NHS Trust.

Thank you once again.

  • {{helpful}} of {{total()}} people think this response is helpful