"Good service"

About: Sussex Eye Hospital

I attended the eye casualty this morning as I had a floater in my eye, together with pain and a flashing light.

I arrived in the department at 10 am and was told that I would probably have to wait about 2 hours.

I was booked in quite quickly and seen by an optometrist within an hour.

I saw a doctor about 20 minutes later, who gave my eye a thorough examination.

The optometrist explained clearly what they were doing and was able to reassure me that everything was okay.

I was back home by 12.30.

The service I received was excellent.

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Responses

Response from Sussex Eye Hospital

Dear Linda

Thank you very much for your kind comments expressing your gratitude to our Eye Hospital.

It really is encouraging for our staff when they receive thanks from patients and relatives for the care they have provided, and it is always very much appreciated.

Thank you again for taking the time to contact us.

Best wishes

Hannah Pacifico

Patient Experience Team

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