"Outpatient bookings terrible"
Posted by Anonymous
Sent choose and book letter in June, given an apt for 23 august, this was then cancelled and rebooked. Letter with new date sent before second letter explaining cancellation. When I phoned outpatient appointments phone rung and went through the numbering for 15 mins! Tried at other times, no one answered the phone. Emailed the appointments email, no confirmation this arrived and no response. Pals unable to help. No wonder appointment times are months in advance, no one can get through! What happens if I want to change the appointment or cancel?!