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Thank You

Story from nhs.uk

"Thank You"

About: The Royal Wolverhampton NHS Trust

I was taken to A+E on Monday 8th August after being advised by nurse practitioner at walk in centre to go as I had a head injury. From the person who was friendly and patient on reception to the sister I saw for Triage who was friendly, understanding and made me feel at ease especially as I had been attacked the previous evening. I saw a lovely Doctor, it was their first day in A+E and the doctor was absolutely amazing, the doctor was extremely thorough, caring and explained everything to me to settle my nerves. I don't live in Wolverhampton, I live in Liverpool but I was so impressed with the way that I was dealt with right the way through, the waiting time was shocking but that was nothing to do with any Individual that I came across .... Please say thank you to your colleague's on my behalf x

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Responses

Response from The Royal Wolverhampton NHS Trust 7 years ago
The Royal Wolverhampton NHS Trust

Submitted on 16/08/2016 at 08:47
Published on Care Opinion at 10:36

Dear Gayle

Thank you very much for taking the time to post your comments relating to your recent patient experience in our Emergency Department. I will share your comments with our staff and wish you well with your recovery!

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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