"Thank You"

About: The Royal Wolverhampton NHS Trust

I was taken to A+E on Monday 8th August after being advised by nurse practitioner at walk in centre to go as I had a head injury. From the person who was friendly and patient on reception to the sister I saw for Triage who was friendly, understanding and made me feel at ease especially as I had been attacked the previous evening. I saw a lovely Doctor, it was their first day in A+E and the doctor was absolutely amazing, the doctor was extremely thorough, caring and explained everything to me to settle my nerves. I don't live in Wolverhampton, I live in Liverpool but I was so impressed with the way that I was dealt with right the way through, the waiting time was shocking but that was nothing to do with any Individual that I came across .... Please say thank you to your colleague's on my behalf x

Story from NHS Choices

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Response from The Royal Wolverhampton NHS Trust

Dear Gayle

Thank you very much for taking the time to post your comments relating to your recent patient experience in our Emergency Department. I will share your comments with our staff and wish you well with your recovery!

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement