"Great Experience"

About: Good Hope Hospital

I had my second child at Good Hope by planned C-Section in March.

All through my pregnancy I received excellent care and attention.

I did have some possible complications that were monitored and checked throughout my pregnancy at a level that I did not expect.

I was scanned and had numerous appointments - sometimes just to be on the safe side - I couldn't ask for anymore.

The day of the C-Section went very well.

The operating staff were jovial and made me feel as relaxed as I possibly could feel during that time!

The after care was also very good and I felt nothing was too much trouble for any of the staff.

I received outstanding care and could not recommend this hospital highly enough for it's maternity services.

Story from NHS Choices

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust

Dear katstar

Firstly may I congratulate you on the safe arrival of your baby! Thank you for taking the time to post your feedback of your maternity and birth experience. It is lovely to read that you felt well cared for throughout your pregnancy, your delivery and your aftercare.

I will ensure that your feedback is highlighted to Carol Lee, our Lead Midwife for Patient Experience and she will be thrilled to share your kind comments with all of the Midwifery Team at Good Hope Hospital.

I hope this is acceptable and once again thank you for your feedback it is extremely important to us.

Kind regards

Marie Helebert

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