"Good service NHS"

About: Derriford Hospital

I visited a and e with my family in April 2016. Could not get over how wonderful they were. They treated us so well they could not have been nicer.Well done NHS.

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Response from Claire Jukes, Patient Experience Support, Plymouth Hospitals NHS Trust

picture of Claire Jukes

Dear M Kennedy

Thank you for taking the time to share your recent experiences of the care you received from our Emergency Department. As we make every effort to provide the highest standard of care and treatment at all times, it was lovely to read your positive comments on the treatment received and the praise you have given to staff.

I will ensure a copy of your post is shared with the teams as comments of support and thanks are so important to our staff, I know they will be very grateful to read your positive comments.

With best wishes

Claire Jukes

Patient Services Support Manager

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