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Care Opinion

Nothing was ever too much trouble

Posted By R8syP8sy

"Nothing was ever too much trouble"

About: University Hospital Monklands / General Medicine (Wards 2,10,12 and 17)

(as the patient),

On Wednesday, I was admitted to ward 4 room 5 with a looped bowel and severe stomach pains. I was discharged on Saturday from the moment I arrived until I left I could never praise the staff enough for all their consideration and caring, right from the domestics to "Steve" the consultant who was especially caring, understanding and has a wonderful bed side manner. Nothing was ever too much trouble and everyone was so happy in their work...an A1 team! thank you all: )

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Responses

Response from Faith McCrea, Service Manager, Emergency & Medical Services, University Hospital Wishaw, NHS Lanarkshire 7 years ago
Faith McCrea
Service Manager, Emergency & Medical Services, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 17/08/2016 at 11:36
Published on Care Opinion at 13:48

Dear R8syP8sy

Thank you very much for getting in touch and for your comments in relation to the care you received whilst an inpatient here at Wishaw General Hospital. I indeed hope that you are recovering well and your health continues to improve.

Your positive comments are very welcome and I will ensure they are fed back to the staff in Ward 4, who work so hard in ensuring the care we deliver to patients is of a high standard. I have no doubt they will be delighted for the feedback.

Thank you once again and best wishes

Regards

Faith

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Response from Mike Hamilton, Integration Development Officer, Care Opinion Scotland 7 years ago
Mike Hamilton
Integration Development Officer,
Care Opinion Scotland

Introducing Care Opinion & showing how people can get the most out of it.

Submitted on 18/08/2016 at 14:57
Published on Care Opinion at 14:58

picture of Mike Hamilton

Dear R8syPsy,

Unfortunately, we made a mistake when we tagged your story to a service. In error, we initially tagged it to Wishaw General Hospital, when we should have tagged it to Monklands General. It's all correct now, so apologies for that. Hopefully, you will soon receive a response from Monklands.

Kind regards,

Mike

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Response from Ruth Thompson, Chief of Nursing Services, Monklands Hospital, NHS Lanarkshire 7 years ago
Ruth Thompson
Chief of Nursing Services, Monklands Hospital,
NHS Lanarkshire

Submitted on 18/08/2016 at 16:33
Published on Care Opinion at 16:53

picture of Ruth Thompson

Dear R8syPsy

Thank you for taking the time to post your experience of care at Monklands Hospital. I was delighted to read your care from the Multidisciplinary team was so good - it will be my pleasure to pass on your kind comments, who continually strive to improve the service they deliver to patients.

I hope you are recovering well from your stay in hospital.

Kind regards

Ruth

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