"treatment in minor injuries etc"

i was taken to k & c on 29/07/16 with a bleeding varicose vein. i was treated with dignity and compassion. kindness was shown especially by a doctor who introduced them-self and is a vascular surgeon. later another vascular surgeon, appeared explained what they were going to do and after i was told about future treatment i might require. i feel very confident in our nhs and perhaps more people should complain less and try to support their local medical facilities.