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thanks

Posted By babyboy

"thanks"

About: Heartlands Hospital / Maternity

(as the patient),

I can't say a bad word about the midwife that delivered my little boy 11 days ago. I can't remember her name all I want to say it a big thanks you and happy I had him on willow suite.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 7 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 23/09/2016 at 18:30
Published on Care Opinion on 26/09/2016 at 09:19

Dear Babyboy

thank you for your kind words regarding your recent birth experience at Heartlands Hospital.

Congratulations on the birth of your baby boy!

I will ensure that your comments are highlighted to Carol Lee our Lead Midwife for Patient Experience who will share your feedback with all of the Willow and Maternity Team.

I do hope this is acceptable and thank you once again for taking the time out of your day to provide your feedback as I am sure you have your hands full with a new baby! congratulations again and thank you for your comments, a positive patient experience is extremely important to us.

Kind regards

Marie Helebert

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