Took my 19 year old son who had been assaulted in town, he was told waiting time was 4 hours, after waiting patiently for 5 hours he went to the desk and was informed he had been taken off the list and noted as a no show when he hadnt even left the department so his name wasnt shouted! and was informed if he still wanted to be seen would have to rebook in and wait another 4 hours, no apology or empathy off any staff for a scared young man who was obviously not goign to cause any trouble. regular patients ( i say regular as the police on duty knew their names) were smoking in the a&e department. a gentleman sleeping in a wheelchair was nudged roughly by staff members to check his name! Over all a terrible department.
"No respect"
About: Manchester Royal Infirmary Manchester Royal Infirmary Manchester M13 9WL
Posted via nhs.uk
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