This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"I'm very lucky to have a hospital like Ayr"

About: University Hospital Ayr / Clinical haematology University Hospital Ayr / Ophthalmology University Hospital Ayr / X-rays and Scans

(as the patient),

I went to Ayr Hospital today for an echogram and the staff were very pleasant. I've been to hospital quite a lot recently for the warfarin and eye clinic and it just made me think that I'm very, very lucky to have a hospital like Ayr. The staff are so lovely and so nice that I thought I should let them know.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 15/08/2016 at 17:10
Published on Care Opinion at 17:13


picture of Eunice Goodwin

Dear Handy377,

Thank you for taking the time to share this with us, it is such a nice post, which I will be delighted to share with the teams you mentioned. I hope you are fully recovered now and while your experience was great, lets hope we don't have you back (because you are well!).

Best wishes,

Eunice

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k