"still no reply"

About: Lincoln County Hospital

what happen -- It was on the 15th of June blood results returned to R/A on 29th I went for my infusion as normal R/A dept thinking this was going ahead but no I was called in by the Consultant to say something found in my blood report, It was then and only then they contacted the Haematology -- tests still in progress --- letters sent to PALS were not passed on

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Responses

Response from United Lincolnshire Hospitals NHS Trust

Dear hillwalker

Thank you for leaving your feedback. As we have mentioned in previous correspondence your concerns are now being dealt with by our complaints team. I understand from them that the acknowledgement letter has been sent to you this week and the complaints process has commenced. Their contact details are ComplaintsULH@ULH.nhs.uk

Please be assured we are taking your complaint seriously and you will receive our response in the timescale set out in the letter.