"Thank you all so much"

About: Hospital Of St Cross (Rugby)

I have not needed to stay in hospital for many years and felt more than a little nervous when entering Cedar Ward ( female ) but the warmth, care, kindness and dedication shown by all the staff was overwhelming, I'd also like to mention the doctors and nurses in the operating theatre, they had me laughing at a time I'd never expected to laugh ! Thank you all so much

Story from NHS Choices

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Response from Hospital Of St Cross

Thank you for providing feedback on your experiences of Cedar Ward (Female) at the Hospital of St Cross in Rugby.

It was lovely to read your comments about our staff being so kind, dedicated and warm, and reassuring you about your operation. This is exactly the standard of care which we aim to provide to all our patients.

I have passed your comments on to the Hospital Manager and the Modern Matron so they can share your thanks with the team involved.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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