"Worst NHS service I have used"

About: Camden and Islington NHS Foundation Trust

This trust is a law into itself.

There is no patient engagement / involvement in my experience.

They are passive aggressive from the Consultant to the receptionist, their ideology is in the dark ages where the patient does as the doctor says and does not question the rationale.

They document mistakes on your record.

This organisation should be avoided at all costs especially the advice and assessment service.

I have requested my GP send me to another trust and the service there was a far more humanistic approach I was treated with empathy and compassion.

Camden and Islington Mental Health Trust you must sort your trust out and remember that the service is for vulnerable people I fear that the service is designed to get as much money from the CCG to pay the rude consultants and other staff a good salary.

Places like tis I feel angry at my taxes going here what a waste of money.

this trust has caused me mental distress not elevated it and up until now they refuse to acknowledge this and refuse to assess me because I am educated and have challenged the Consultants assessment.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Camden and Islington NHS Foundation Trust

Thank you for taking time to share your experience with us. We use all feedback to learn and to continuously improve the services we provide. We are very sorry to read that you feel that you had no involvement with your care.

So that we can look into your experience further please contact our Feedback, Advice and Complaints Service to provide us with more detailed information about your care. You can do this by email at feedback@candi.nhs.uk or by calling 020 3317 7102.

Kind regards

Camden and Islington NHS Foundation Trust