"Mother is 88 and deaf. Why is she there? What..."
About: Queen Elizabeth The Queen Mother Hospital Queen Elizabeth The Queen Mother Hospital Margate CT9 4AN
Most apppaling communication with cheerful sparrow female ward. Beneath contempt. No justification in mitigating with 'stress levels', over employed; lack of staff. We only wanted to talk. Why was she there? What was the diagnosis, what did scans reveal, does she need/ is she capable of undergoing endoscopy and collonoscopy, why would she need it? We have to deal with the unhelpfulness of your staff. This is not real.