"Disgusted basic rights not met & staff ignorant"

So while I am impressed at how quickly an appointment has been offered (much faster than expected so thank you for that), I am disgusted that yet again, staff employed by this trust are ignorant of the rights of patients.

A right to privacy and data protection/confidentiality does include discussing details with a relative without your permission. It is not the first time nor do I imagine will it be the last.

Staff here seem to feel it appropriate to discuss things with people whom they have no right to.

If you want your privacy and dignity respected, and if you have the ability to choose to go elsewhere, then do.

This isn't a problem in just one department and has been happening for years.