"Excellent birth experience"

About: Northumbria Specialist Emergency Care Hospital

(as the patient),

The care I received at NSECH was outstanding from start to finish. I was due to have a planned c-section for medical reasons but my waters broke early so it ended up being an emergency section. Every staff member involved was fantastic - a great mix of professional and friendly. Special thanks to surgeon Jo and her team - you put me at ease and explained what was happening the whole way through. I also want to say a huge thank you to the anaesthetist, Simon, who could obviously see that I was shaking with nerves - he really managed to calm me down by chatting to me about every day things and keeping me up to speed with what was happening.

I would highly recommend this hospital for having your baby in - the care and support both during and after labour is superb.

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Responses

Response from Northumbria Specialist Emergency Care Hospital

Dear grateful new Mum,

A huge congratulations from all of us at Northumbria Healthcare on the birth of your first child.

I was thrilled to read your lovely review - it’s fantastic to know that we got everything right for you at such an important time in your life. I will make sure that Simon, Jo, and the rest of the team are given the chance to read your review.

Your strong recommendation of their care and our hospital means a great deal.

Thank you for finding the time to share your experience with us, I appreciate how busy your little one must be making you.

All the best to you and your baby,

Annie

Annie Laverty – Director of Patient Experience