"Poor discharge of the elderly"

About: Forth Valley Royal Hospital

(as a carer),

My 70 year old husband was discharged from this morning after being in hospital for one week with a very nasty kidney infection. He has a stroke last year and has very limited mobility. He has been on intravenous antibiotics, the last lot being Tuesday evening. These have been causing him to have very loose bowel movements which caused him to soil his clothes on Monday and I had to dispose of these in the bin. Knowing that this antibiotic causes this problem and can take two days to stop, this ward sent him home this morning.

He has been home for four hours and has once again soiled his clothing as he can't get to the toilet in time. I am also 70 and have had to strip him and change him. He has carers in twice a day as I am unable to wash or dress him as I have back problems. Obviously I can't leave him lying in his own muck so I am now in a lot of pain having had to deal with him.

I have just spoken to the nurse who had been dealing with him and expressed my disgust at his premature discharge when I don't think he was in no fit state to return home. She informed me that they were aware the antibiotics caused the runs and that it would clear up in a few days and that they couldn't keep him in the ward any longer. I think this is a shocking statement. I feel like Forth Valley Royal Hospital are not interested in the needs of the elderly and cannot get them discharged quick enough.

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Response from Pauline Marland, Person Centred Patient Experience Coordinator, Department of Nursing, NHS Forth Valley

Dear Disgusted Wife

Thank you so much for taking the time to leave feedback about your recent experience at Forth Valley Royal Hospital. It sounds as though it has been a very difficult time for both you and your husband.

At NHS Forth Valley our staff work had to ensure they deliver high quality and person centred care to all our patients, please accept my apologies that this has not been the case for your husband.

In order for me to investigate your concerns further and to look what we can do to offer support for both you and your husband, can I ask that you contact me on p.marland@nhs.net or you can call me on 01324 566523.

I hope that your husband’s recovery is progressing. I look forward to hearing from you.

Kindest regards


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