"Refused even a consultation for suspected cancer"

About: Spire Little Aston Hospital

I was referred by my GP to the hospital for an urgent consultation for a suspected cancerous growth. However, after making the appointment, some weeks later I received a terse letter from Spire Little Aston saying that they are cancelling the appointment and that I should revert to my GP in the future.

Upset, I called Spire to complain and ask why this was; given the circumstances.

It appears, after much digging, that there is a arrangement between the NHS and this provider of Private Healthcare, that they will only accept patients without other pre-existing conditions, for which there is a "list" that my GP should have read beforehand.

My condition is an hereditary blood issue, unavoidable but not complex nor immediately life-threatening.

I am otherwise fit and healthy, good BMI, good blood pressure, etc, etc.

In short in good health.

It really does make me very depressed to feel that I am being doubly penalised; once by mother nature but then by some sort-of argument that only the fittest people will be seen.

Very sad :(

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Spire Little Aston Hospital

We are very sorry that you were disappointed in not being able to have your treatment at Little Aston under the NHS Chose and Book scheme. Spire Healthcare does indeed have a contract with the NHS to allow us to treat NHS patients at our hospitals and for treatment to be funded by the NHS. Spire Healthcare is required to follow strict guidelines, which includes restricted appointment times and exclusions which are set by the NHS. All general Practitioners can view each hospital’s exclusions so that patients receive the best care available, which in some cases will be in the NHS, and this includes patients with any suspicion of cancer who should automatically be fast tracked to an NHS provider for urgent attention. Exclusion of other conditions is based on availability of suitable clinicians and services at each hospital.

  • {{helpful}} of {{total()}} people think this response is helpful