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ICU

Story from nhs.uk

"ICU"

About: Central Manchester University Hospitals NHS Foundation Trust

i and my family cannot thank the staff on icu for the care and medical treatment my mother received whilst in your care . The staff were professional, caring and compassionate .The communication skills were outstanding . Thank you.

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Response from Patient Experience Team, Manchester University NHS Foundation Trust 7 years ago
Manchester University NHS Foundation Trust

Submitted on 11/08/2016 at 15:49
Published on Care Opinion at 16:12

Thank you for taking the time to post your comment complimenting the staff on the Intensive Care Unit at Manchester Royal Infirmary. We were pleased to read that you found our staff to be professional and compassionate. We aim to provide our patients with a high standard of care and we were happy that the care of our staff helped during what must have been a difficult time. Its is always good to receive feedback which highlights the hard work and dedication of our staff. We were also very pleased that you felt informed and that the communication skills of our staff contributed to a positive experience. We will ensure that your feedback is passed on to the Lead Nurse of the Intensive Care Unit so that it can be shared with the wider team.

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