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Care Opinion

Ward worries

Posted By og28

"Ward worries"

About: University Hospital Wishaw

(as a relative),

My father was in Wishaw General for a lengthy period recently and this experience was so positive that I put my thoughts and thanks on this review site.

Unfortunately he has been admitted again for another issue and I cannot believe it is the same hospital. How can two wards within the same hospital which presumably shares the same procedural guidelines and ethics be so very different.

I am neither impressed nor relaxed about his current stay and to be fair I am worried.

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Responses

Response from Marion Mark, Director of Hospital Services, University Hospital Wishaw, NHS Lanarkshire 7 years ago
Marion Mark
Director of Hospital Services, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 11/08/2016 at 13:35
Published on Care Opinion at 14:31

picture of Marion Mark

Dear og28

I am sorry to hear that you are unhappy with the standard of care your father is receiving currently in Wishaw General Hospital.

I would encourage you to call our patient affairs manager Yvonne Ross by calling 01698366558 with your details and she will arrange for the Senior Nurse for the area to contact you to address your worries about your father’s care.

Thank you for your kind comments regarding your father’s previous stay.

Best Wishes

Marion

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