"Hello my name is"
About: Bradford Royal Infirmary Bradford Royal Infirmary Bradford BD9 6RJ
A few observations from me presenting myself a A&E.Initially saw a nurse in triage - the nurse removed dressing from injured arm - the nurse then went to look for something - wound - nurse then went to find something/body - wound left exposed - eventually staff nurse came to examine wound - then the nurse had to go find something more minutes when arm still exposed - staff nurse then returned and put dressing on - seems expensive alternative to cling film being used during earlier visits - how much does a dressing cost? Went to Minor injuries handed in relevant p/work.You then go into a void - you then wonder if your notes have been misplaced - patients then start asking already under pressure nursing staff as to how long before they will be seen- how many time does this happen during a shift? Would it not be possible for arrivals to be elect logged by patient ( as in GP surgeries ) you could the be informed as to how many people are in front of you - this could also be backed up by rolling message board as to waiting time? Examination by doctor was very thorough. The treatment I subsequently received from the nurse was exemplary.During my visit I saw a doctor , staff nurse ,three nurses and a student nurse. The only people who introduced themselves ves were the Doctor and the Student Nurse this seems rather strange as thought ' Hello my name is ' campaign which was promoted by Dr Kate Granger seems to have been totally missed by some of the staff on A&E