"90 mins to tell me my appointment was cancelled."
About: Queen Mary's Hospital Queen Mary's Hospital SW15 5PN
I arrived for my appointment with the stone clinic, after 90 minutes I was told that there was a new system, and no ultra sound had been made and as a result my appointment had been cancelled. I advised the HCA that I had a CT scan a week prior to appointment, the nurse went to see the consultant, after seeing the consultant they advised me that as the CT scan took place at Kingston Hospital that didn't have access to the scan. On returning home to my husband who works at Queen Mary's he told me that that was untrue and of course they access to the scan.