"day surgery unit"

About: University Hospital Of North Durham

I have been in the day surgery unit twice in the past month, once for 3 nights. The nurses were all amazing; so positive and hard working, nothing seemed to be too much trouble and they always had a friendly word and smile even when I was feeling fed up. I felt so well looked after throughout, a real comfort when I'm feeling worried about illness and surgery. The cleaner deserves a special mention - works so hard to make the place nice, did a great job cleaning, and during their break would come to chat and cheer me up. An amazing and highly dedicated group of staff, the hospital should be proud of all of them.

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Responses

Response from University Hospital Of North Durham

Dear Tara

Thank you for providing feedback on your recent visit to the University Hospital of North Durham and in particular the Day Surgery Unit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774