"Everyone was so friendly and kind ..."

About: Horton General Hospital

(as the patient),

What I liked

Everyone was so friendly and kind it was a very pleasant experience as I was dreading it. Also it was so clean not like other hospitals I have been in in the area.

Thank you very much for my operation.

Terry Cadle

What could be improved


Story from NHS Choices

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Response from Horton General Hospital

The Oxford University Hospital NHS Trust is currently reviewing historic comments placed on NHS Choices and we note you made a comment in 2010 which was not responded to. The Trust takes both positive and negative feedback recieved from patients, or their families, seriously and, whenever possible, we use any learning gained to improve the service we provide. Should you wish to contact the Trust regarding this comment or any other service you have received since, please do not hesitate to contact the Patient Advice and Liaison Service on palsjr@ouh.nhs.uk or telephone 01865 221473.

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