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"Dreadful"

About: Southend Hospital

Useless and rude. Don't listen to a word you say. The doctor I saw was very rude and condescending. Seem to have very limited knowledge. Try listening rather than just talking at people

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Responses

Response from Southend Hospital 7 years ago
Southend Hospital
Submitted on 09/08/2016 at 12:34
Published on nhs.uk on 10/08/2016 at 02:30


Dear Sir/Madam,

Thank you for your feedback and I am sorry to hear of your concerns.

We take patient feedback very seriously so please be assured this will be sent on for action and feedback.

I am sorry that this cannot be rectified here and now as you have had your experience already but it will be taken forward for future.

Many thanks for your feedback, without comments we are unable to make changes so appreciate you taking the time to comment.

Regards,

Patient Involvement Team

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