"Dislocated shoulder"

About: Pilgrim Hospital

I had the misfortune of slipping in the shower at home on Thursday 4th August (my birthday).

The ambulance arrived very quickly and the two medics treated me efficiently and with great care.

They also made sure I had adequate pain relief before taking me to Pilgrim A & E.

At the A& E I was dealt with promptly even although they were very busy. The shoulder was put back effortlessly by the orthopaedic doctor (after I was given a big dose of gas and air!). I cannot praise my treatment from start to finish more highly.

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Responses

Response from United Lincolnshire Hospitals NHS Trust

Dear Mr Avery,

Thank you for your feedback, I am delighted to hear your experience was positive despite the difficult situation you were in and the acuity of the department.

As Matron, I will ensure the staff receive this well-deserved praise. Taking time to write your comments certainly boosts staff morale, we are satisfied when patients are happy with their treatment. Thank you again.

Wishing you a speedy recovery!

Kelly Harwood

Matron Emergency Care