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Excellent care

Story from nhs.uk

"Excellent care"

About: Queen Elizabeth Hospital (Gateshead)

I can only describe the care I had following my diagnosis of breast cancer as 'outstanding'. The speed at which investigations and treatment were carried out definitely relieved some of the anxiety related to the diagnosis. At all times I was treat with such care and compassion from day one and throughout all the associated investigations and surgery. Everything was explained to me thoroughly and knowing a named breast care nurse was available by phone was reassuring. I couldn't fault a thing our NHS at it's finest!

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Responses

Response from Queen Elizabeth Hospital 7 years ago
Queen Elizabeth Hospital

Submitted on 15/08/2016 at 13:22
Published on nhs.uk on 16/08/2016 at 02:31

Our staff take great pride in patient care and are always delighted to read such positive experiences from people visiting our hospital.

It’s always very heartening when patients take the time to let us know when we’ve provided such a good service, particularly during such a sensitive time. We will, of course, share this with the team who will really appreciate such kind words. Thanks for taking the time to feedback.

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