"Best Eye Centre in Birmingham"

About: Birmingham Midland Eye Centre

Well most of time I come to eye centre in Birmingham is very good but some improvements need urgent attention the waiting time can be very stressing as special if you have leg problems waiting up-to 2-4 hours to be seen appointment times all ways is over atleast 1 hour plus before you are seen ,also when you're name is called out you can't hear your name I think there should be a TV screen with your name and dept too this would be very good ,I also find waiting time is bad because it's over booked so we have to wait even longer ,I'm generally very happy with Eye centre and staff ,but these issues need urgent improvements

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Response from Birmingham Midland Eye Centre

Thank you for your praise of the Birmingham Midland Eye Centre and its staff. However we do take your comments seriously and would like to ensure you that we are working to improve the service that we offer to our patients and messages like yours help us to do this. Toby Lewis, Chief Executive.

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