"Dissatisfied."

About: Lister Hospital

I am very dissatisfied with the treatment of me and other patients at this hospital. I was left to wait in a corridor for hours on end, I have a very serious problem with my heart. My condition is very critical but the staff did not take any notice. The food was barely edible and every time I had to refuse it and in response to this the staff were extremely rude. The nurses lacked skill and efficiency, they couldn't even take blood out properly and punctured my arm in many places. I did not receive any treatment and I felt my condition has worsened. The hospital is in need of serious improvement and I do not recommend this hospital at all.

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Responses

Response from Lister Hospital

We're sorry to hear that you are unhappy with the treatment you received at Lister Hospital Mr Hussain. We pass all our feedback on to the relevant teams and I'm sure they'll be keen to look in to your case further to see if we can resolve any issues you were unsatisfied with. Would you be willing to email generalenquiries.enh-tr@nhs.net with your full name, address and date of birth? We can put you in touch with a member of our senior nursing team to discuss your concerns if you wish.

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