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"Efficient, Caring and Courteous"

About: Hillingdon Hospital

I was referred to Hillingdon Hospital after a series of rather frustrating appointments at my local hospital where I felt I was patronised and things were not explained to me. I was so pleased to be treated politely and with respect by all the staff I met at Hillingdon - consultant, nurse, receptionist - and was impressed by the calm efficiency and good team work evident in the department on what was clearly a very busy day. My treatment is now complete and the consultant and myself are both very pleased with the outcome. I would certainly recommend this hospital to anyone else with a similar medical problem.

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Responses

Response from Hillingdon Hospital 7 years ago
Hillingdon Hospital
Submitted on 24/08/2016 at 14:53
Published on nhs.uk on 25/08/2016 at 02:30


I would like to thank you for sharing your experiences, it is always nice to deliver positive feedback to our staff; I shall ensure your comments are shared with the staff within those areas.

Outpatient departments can be very busy and unpredictable and the staff do their utmost to ensure our patients receive good care, are kept informed and have a positive experience.

Christine Lowe-Faria

Matron

Outpatients Department

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