"Eye Clinic"

About: Whipps Cross University Hospital

My partner had received a letter from is optician to go as an Emergency to the Eye Clinic as there was a likely hood of a detached retina. He waited four hours to be seen by a doctor.After examining his eye the doctor said come back if it get worse. He did see a tear in the back of the eye.

My partner aged 62 was very worried and understandable concerned when he was turned away.

We sought a second opinion as a private patience at Holly House. The doctor said it was an emergency and laser the eye.

I am very angry that we were turn away at Whipps cross.

He could have been half blinded as a result of this doctors clinically judgement.

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Responses

Response from Whipps Cross University Hospital

We sincerely apologise for this experience. We have sent this message to our team to review. If you want to discuss this further please contact our PALS team by calling 020 3594 2040 or emailing pals@bartshealth.nhs.uk. Best wishes, Barts Health NHS Trust.

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