"Wonderful care during labour"

About: Wishaw General Hospital / Maternity care

(as the patient),

My waters broke unexpectedly at 38+1, so I went to hospital to be checked over. The midwives care was excellent although I was aware they were short of staff. I was in the department from 10pm-1am so had a bit of a wait, however I was pain free and comfortable so this wasn't an issue. I was sent home have mild contractions and a plan was in place. By 6am the next morning I was in significant pain and felt the need to return to hospital, when I called to give the midwives notice I was told they would examine me and possibly send me home with painkillers if I wasn't in established labour which I expected. By the time I reached the department, I was really struggling and could barely walk. The midwife asked me to "jump up on the bed" which I felt was a poor choice of words given the pain I was in. My husband had to help me remove my lower garments while the midwife watched, I felt she didn't believe how sore I was. I was however 6cm dilated, quickly given analgesia and admitted to the labour room.

My midwife throughout the whole birthing process was nothing short of wonderful. She understood my concerns and was sympathetic. She adhered to my birth plan. She gave me good advice and kept me calm through a very scary experience for a first time mum. Her care was unintrusive and I didn't feel that her presence was overpowering. She kept us up to date with examinations and plans. She was very reassuring. She recognised when I was in need of stronger pain relief before I did.

She allowed us time with our newborn son before carrying out her observations and examinations of him. I did require stitches after delivery which she done very well although this was something I was worried about. She then came to visit us in another ward the next day, it was so nice to see a friendly and familiar face. This was a compassionate touch.

My labour and delivery experience was a very positive one despite my fears and I believe this was all down to the care of my wonderful midwife. My son is almost 1 now, and I still think back fondly.

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Response from Lyn Clyde, Clinical Services Manager, Women's Services, NHS Lanarkshire

picture of Lyn Clyde

Dear irnBru

Thank you so much for your email advising us about the care you received during labour in the maternity unit at Wishaw General Hospital.

First of all please accept our apology that you were not assisted to remove your clothes if this was required. Unfortunately I cannot identify the member of staff who told you to "jump up on the bed" but please be assured I will discuss this with the Senior charge midwife in the ward and ask her to ensure staff are mindful about quotations used inappropriately. If you would like to discuss this issue further please do not hesitate to contact me at the number below,

I am so pleased to hear you had a lovely experience in labour and that you found the midwife supportive, sympathetic and reassuring and that you were able to follow the wishes on your birth plan.

I am reassured to hear you did not find her care intrusive and that she did give you and your partner time to bond as a family alone. I am sure she was delighted to see you and your son the next day as its always nice to see a friendly well known face.

It is great to hear that a year down the line you have such fond memories to reflect on.

I hope you and your son are doing well

Kind Regards


(01698 366363)

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